Five Steps To Winning Over An Unhappy Customer

No matter how careful you are, something is eventually bound to go wrong with a customer account. How your team responds to a dissatisfied customer can be the difference between lost business and a renewed relationship. Here are five steps to take to turnaround a bad situation — and to make sure it doesn’t happen […]

Why staffing agency software isn’t just for large firms

Staffing agency software is designed for today’s staffing agencies — regardless of the number of your employees, the amount of your revenue or the complexity level of your day-to-day operations. It can be tempting to think that smaller firms, with fewer clients and employees and more manageable workloads, can get by with a traditional paper-based […]

Tech tools to enhance your workplace productivity

Today’s ever-changing office technology can increase productivity and allow your people to keep their focus on the activities that matter most. Alternatively, new tech toys can be a distraction and time drain. The only way to know for sure the impact technology is having is by starting from a viewpoint of what you’re missing in […]

5 signs you need a new back-office software solution

If you haven’t already, you should consider a productive relationship with an outsourced payroll services company. That and a reliable staffing agency software solution can work wonders toward enhancing efficiency and profitability at staffing agencies of all sizes and specialties. Here are a few signs that you need outsourced payroll services and an advanced back-office […]

Winning strategies to reduce invoicing hassles

Nothing can hurt your company faster than slow payment or nonpayment, but you can’t waste your accounting department’s time begging clients for money. A good payroll financing strategy can help save your company from cash flow crunches. Payroll financing is one of several strategies that can help you reduce invoicing hassles. Here are a number […]

3 signs your startup is burning cash too quickly

Money is the lifeblood of your young company. Whether you’ve stockpiled Series A funding, solicited friends and family loans and investments, or used your own life savings, going through it too quickly will add to your stress, causing you to make hasty decisions for short-term gains and maybe even start your company’s death spiral. Here […]

Are your clients creditworthy?

Knowing the creditworthiness of your clients is a crucial question in the staffing field, especially if you’re regularly providing clients with temp workforces while you retain financial responsibility for wages, withholdings and benefits. While your use of a factoring company can alleviate the weekly cash crunch, you must still feel confident about getting paid — […]

Three strategies to revisit for continued success

Congratulations on your staffing agency’s success. You’ve beaten the odds, and now you lead a large and still-growing firm. You’ve attracted a roster of valuable clients and top talent and have found a staffing agency funding source that eliminates cash flow stress. Take pride in all that you and your people have accomplished. You’ve earned […]